Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, submit a contact form, inquire about our services, or otherwise communicate with Sunset Tree Co.

Depending on your interaction with our website, the information we collect may include:

* Your name
* Phone number
* Email address
* Property or service address
* Mailing address
* Information about your property or yard
* Information about your trees or landscaping
* Information about tree damage or storm damage
* Information about the requested tree service
* Information included in your inquiry or message
* Information provided when requesting a quote or estimate
* Appointment or scheduling information
* Photos or other files you voluntarily provide
* Payment or billing information where applicable
* Other information you voluntarily provide

Our online quote form requests information including your full name, phone number, email address, how you heard about the company, and address.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

Our website uses Google Tag Manager and may use cookies, tags, scripts, analytics tools, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect the functionality or performance of portions of the website.

How We Use Personal Information

Sunset Tree Co. may collect and use personal information for purposes including:

* Responding to inquiries and requests
* Providing information about our tree care services
* Preparing quotes and estimates
* Assessing tree removal, pruning, trimming, stump grinding, or cleanup requirements
* Understanding property and project requirements
* Scheduling consultations, estimates, or services
* Communicating with customers and prospective customers
* Coordinating emergency and storm damage cleanup
* Arranging firewood or mulch pickup and delivery
* Reviewing photographs or information provided about a property or project
* Processing payments where applicable
* Maintaining customer and business records
* Operating and improving our website
* Understanding website traffic and visitor behaviour
* Improving our services and customer experience
* Preventing fraud, misuse, or unauthorized access
* Protecting the security and integrity of our website and systems
* Complying with applicable laws and legal obligations
* Fulfilling other purposes for which the information was provided or for which consent has been obtained

Consent

By providing personal information through our website, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, provide a quote, schedule services, or otherwise provide requested services.

Disclosure of Personal Information

Sunset Tree Co. does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide services, or conduct our business. This may include disclosure to:

* Employees and arborists who require the information to perform their duties
* Contractors or service providers involved in delivering requested services
* Website hosting, technology, communications, analytics, payment processing, and other service providers
* Professional advisors where reasonably necessary
* Law enforcement, regulatory bodies, courts, or other authorities where required or permitted by law
* Insurance providers or other parties where authorized and reasonably necessary for a property damage or insurance-related matter
* Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Website Analytics and Third-Party Services

Our website may use third-party services and technologies to support website functionality, process submissions, understand website traffic, communicate with visitors, or improve our online presence.

Our website may also contain links to third-party websites, including industry organizations, social media platforms, suppliers, or other external resources.

Once you leave the Sunset Tree Co. website and access an external website or service, that website's privacy policy and terms may apply. Sunset Tree Co. is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Online Forms, Quote Requests, and Photos

If you submit an inquiry or request a quote through our website, the information you provide may be used to understand your tree care needs, assess your property or project, prepare an estimate, schedule services, and communicate with you.

If you voluntarily provide photographs or other project information, these materials may be reviewed to help understand the condition of trees, property, or other areas requiring service.

Please only provide photographs and information that are reasonably necessary for your inquiry and avoid including unnecessary personal or sensitive information.

We may retain information submitted through online forms and other communications for reasonable business, communication, service, record-keeping, and legal purposes.

Emergency and Storm Damage Services

Sunset Tree Co. provides storm damage cleanup and emergency tree services, including assistance with trees damaged or brought down by severe weather. The company states that its tree cleanup services are available 24 hours a day for storm-related situations.

Information provided during an emergency or storm damage inquiry may be used to assess the situation, determine the appropriate response, communicate with you, and coordinate cleanup or other requested services.

Protection of Personal Information

Sunset Tree Co. takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, provide quotes or services, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Sunset Tree Co. holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

Sunset Tree Co.
Regina, Saskatchewan
Phone: 306-527-3498
Email: moc.liamg%40oceerttesnus

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

Sunset Tree Co. may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Sunset Tree Co.'s website privacy practices, please contact:
Sunset Tree Co.Regina, SaskatchewanPhone: 306-527-3498Email: moc.liamg%40oceerttesnus